Return to TWO minutes times TEN days: a principal’s plan to boost attendance

#9 What’s a Fair Process with Parents using ATSA:TWO by TEN

Fair Process

“Individuals are more likely to trust and cooperate freely with systems – whether they themselves win or lose by those systems – when fair process is observed”  Kim and Mauborgne, Harvard Business Review 1997.

Principles of Fair Process

Engagement – opportunity to have a say (voice)

Explanation – Understand the reasons for the decision

Expectation clarity – Shared understanding on what is coming next, i.e. what is happening or expected in terms of behaviour, rules, etcKim and Mauborgne, Harvard Business Review, 1997

ACTION/REFLECTION

  1. Make at least 2 parent contacts  with good news or positive update.
  2. Here’s additional reading for those interested in how restorative leadership uses fair process.

Fair process handout.pdf

Fair Process: Managing in the Knowledge Economy – 3 Principles of Fair Process Explained in the Harvard Business Review

Attendance is a flashlight not a hammer!